Project-Based Field Operations

In the field of ATM services, we offer high-standard security, maintenance and modernisation solutions through project-based field operations. From programme upgrades to the installation of anti-skimming devices, LED lighting works to in-cab cable arrangements, we are on site at every stage with professional teams. Each service aims to ensure uninterrupted operation of ATMs and continuous improvement of the user experience.

With the services we offer within the scope of project-based field operations, we increase the security of ATM locations, reduce maintenance costs and ensure long-term performance. While ensuring that systems comply with the latest security protocols through programme updates, we prevent potential malfunctions with preventive maintenance work. In addition, we enhance the functionality and aesthetic appearance of ATMs with the installation of new generation LED lighting and cable arrangements.

Critical operations such as in-cabinet cable arrangements and anti-skimming device installations for offsite ATMs are of great importance in terms of both user safety and corporate image. We complete all field operations in accordance with our expert team and meticulously prepared project plans, ensuring they are carried out comprehensively and on time. This enables us to provide reliable and sustainable solutions for all of our customers' ATM infrastructure needs.

1- Software Upgrades

Security, speed, and functionality in ATM systems are directly linked to the up-to-date status of the software versions used. Therefore, program upgrades are a critical step in closing security gaps and improving the user experience. In our field operations, we ensure that ATMs are equipped with the latest software versions released by the manufacturers, guaranteeing that the systems always operate at peak performance.

During the program upgrade process, we do not just perform a standard update, but also conduct a detailed analysis and compatibility check. We evaluate the compatibility of the new software with the existing hardware structure of the ATM devices and ensure that all functions work smoothly. This allows us to optimise all machines in the field to increase transaction security and prevent potential system errors.

With the programme upgrades we offer as part of our ATM services, we provide our customers with both regular software updates and an infrastructure that is prepared for potential crisis scenarios. All operations are carried out by our expert technicians, with a focus on maintaining uninterrupted service and within the specified operational schedule. This way, our customers can be sure that their ATM devices are always running on the latest and most secure versions.

2- Preventive Maintenance

Regular preventive maintenance is essential for ensuring the longevity and uninterrupted operation of ATM devices. As part of our services, we identify potential faults and performance issues that ATMs may encounter in the field in advance to ensure that systems remain active and reliable at all times. These efforts offer a strategic approach to minimising planned outages and preventing sudden service interruptions.

Our preventive maintenance processes include comprehensive work ranging from hardware checks to software testing, connection point inspections, and environmental condition assessments. By following maintenance protocols tailored to each ATM device, we support the systems' operation at peak efficiency. Minor issues are addressed before they escalate, thereby preventing serious malfunctions.

The preventive maintenance work we implement in the field of ATM services contributes to increased customer satisfaction and significant reductions in operational costs. Thanks to our scheduled maintenance visits, downtime is minimised, while the integrity of your ATM network and the security of your users are protected without interruption. This meticulous and planned approach plays a critical role in helping organisations achieve their business continuity goals.

3- LED Lighting Installations

Proper and effective lighting in ATM areas enhances user safety and makes devices more visible and accessible. The LED lighting installation service we offer in this context contributes to both the modern appearance of the ATM environment and the improvement of the user experience. With our professional installation work in the field, we ensure that ATM areas are optimally lit at all times of the day.

We use energy-efficient, long-lasting, and weather-resistant products in our LED lighting installations. During the installation process, we carefully analyse the existing infrastructure around the ATM to determine the most appropriate lighting solutions. This not only enhances the lighting but also ensures that ATM locations work seamlessly with security cameras and environmental sensing systems.

The LED lighting installations we carry out under our ATM services directly contribute to the brand perception of institutions. Modern, well-organised, and well-lit ATM points leave a trustworthy impression on users. With our professional field teams, we complete all installation processes in a short time and deliver every project in accordance with our customers' operational plans.

4- Anti-Skimming Device Installation

One of the most significant risks threatening user security at ATMs is card skimming, also known as skimming attacks. With our anti-skimming device installation service, we protect the card reader areas of ATMs and provide effective defence against fraud attempts. Protecting users' personal information and ensuring the reputation of institutions is one of the primary goals of our field operations.

During the installation of anti-skimming devices, we develop customised solutions suitable for every ATM model. We ensure that the devices work in full harmony with the card entry units and complete the installation process without interrupting the system's functionality. Additionally, we conduct comprehensive tests after installation to guarantee both the effectiveness of the device and the user experience.

The anti-skimming device installations we offer as part of our ATM services support all ATMs in the field in meeting high security standards. We ensure that the devices remain continuously effective through regular maintenance and checks, while also keeping the systems up to date against new threats. This enables our customers to maintain the security of both their users and their organisations at the highest level in the long term.